Shipping Policy
Last updated: 25/11/2025
📦 Processing Time
All orders are processed within 1–3 business days.
Once your order is processed and shipped, you will receive a tracking number via email.
We work closely with reliable fulfillment centers to ensure fast and smooth delivery worldwide.
🌎 Shipping Destinations
We currently ship to:
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United States 🇺🇸
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Canada 🇨🇦
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Australia 🇦🇺
Orders placed from other countries cannot be processed at this time.
🚚 Shipping Times
United States (USA) 🇺🇸
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Shipping time: 4–7 business days
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Tracking: Provided with every order
Canada 🇨🇦
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Shipping time: 7–12 business days
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Tracking: Provided with every order
Australia 🇦🇺
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Shipping time: 7–15 business days
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Tracking: Provided with every order
Please note: These timeframes include transit only and do not include the 1–3 day processing period.
💲 Shipping Costs
We offer Free Shipping to all supported countries.
There are no additional fees at checkout.
📦 Order Tracking
You will receive a tracking number via email once your order has been shipped.
Tracking may take 24–48 hours to update after shipment.
✈️ Delays & Holidays
Shipping times may vary due to:
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High seasonal demand
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Customs processing
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Carrier delays
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Weather events
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Holidays
Thank you for your patience — we always ensure that your package arrives safely.
📬 Wrong Address Disclaimer
Please make sure your shipping address is correct at checkout.
We are not responsible for lost packages due to an incorrect or incomplete address.
If you entered the wrong address, contact us immediately at:
📩 Aureliqlab@proton.me
📮 Unclaimed Packages
If a package is returned to us due to being unclaimed or undeliverable, reshipping fees may apply.
❓ Need Help?
If you have any questions about your order, feel free to contact us anytime:
📩 Aureliqlab@proton.me